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FF02 Operational and team management medior social carehealthcareservicesoperational

Volunteer Coordinator

Även känt som: Volunteer Manager · Volunteer Programme Coordinator

Recruits, schedules and guides volunteers for an organisation, matches their deployment to organisational needs and keeps in touch about motivation and availability.

The volunteer coordinator recruits new volunteers, schedules their deployment and is the point of contact for questions or dropout, without an employment relationship in place. Unlike a team leader, they have no formal authority over appraisal or dismissal and must keep people motivated without salary as leverage. Selection often looks at social skill alone, while timely parting ways with an underperforming volunteer without damaging the relationship with the organisation is the hardest part of the role in practice.

Kompetenser som ska mätas

Dessa är beteende- och förmågekonstruktionerna i denna profil. För varje konstruktion anges vilken frågehrmforce-frågeformulär som mäter den.

Kompetenser som ska mätas Målnivå hrmforce instrument Bedömningsmetod Beteendeankare på målnivå
Directing and steering people
Kompetens (50-ramverk): Management
Knockout
N4 Big Fifty, Competency Check, 360 Feedback Assessment centre Sets expectations and boundaries per team member, addresses deviating behaviour directly and records agreements in writing.
Managing workload pressure
Kompetens (50-ramverk): Stress resilience
N3 Big Fifty, Competency Check, Pulse Survey Structured interview Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients.
Safety awareness
Kompetens (50-ramverk): Discipline
N3 Big Fifty, Competency Check Situational Judgement Test Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt.

Kort profil

De tio viktigaste kompetenserna i denna profil. Den fullständiga profilen med alla kompetenser, beteendeankare och utvärderingsmetoder finns i nedladdningsfilen.

T Kompetens Målnivå Vikt Knockout Bedömningsmetod
G Directing and steering people N4 5 ja Assessment centre
V Planning and organising N4 5 ja Work sample test
V Monitoring progress N4 4 nej Structured interview
V conflict handling N3 4 ja Assessment centre
V giving feedback N3 4 nej Assessment centre
V holding others to agreements N3 4 ja Assessment centre
V Translating direction into goals N3 4 nej Structured interview
V Delegating N3 4 nej Assessment centre
V Conducting performance conversations N3 4 nej Simulation
V Coaching N3 4 nej Simulation

Se alla 25 kompetenser i den fullständiga profilen

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