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FF03 Sales and account management senior salesmanagementB2B

Sales Manager

Også kendt som: Head of Sales · Regional Sales Manager

Leads a sales team, divides territories and targets, coaches selling behaviour, and is accountable for the team's revenue forecast.

The sales manager leads account managers and sometimes the internal sales desk, reporting to a commercial or sales director. Unlike an account manager, the result is not earned personally but through the conversations held with team members about their deals. Selection usually promotes the best seller, while coaching on conversation technique and daring to correct an over optimistic forecast call for different qualities.

Kompetencer, der skal måles

Dette er adfærds- og kompetencekonstruktionerne i denne profil. Hver enkelt viser, hvilket spørgeskema i hrmforce der måler den.

Kompetencer, der skal måles Målniveau hrmforce instrument Evalueringsmetode Adfærdsmæssigt anker på målniveau
Persuasiveness
Kompetence (50-rammeværk): Persuasiveness
Knockout
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Wins board and external parties over to a far reaching change of course and sustains that support when resistance increases.
Client focus
Kompetence (50-rammeværk): Customer Focus
Knockout
N5 Big Fifty, Competency Check, 360 Feedback 360-degree feedback Translates client signals into changes in services and policy and holds the organisation accountable for the promised client experience.
Directing and steering people
Kompetence (50-rammeværk): Management
Knockout
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Designs the management line for the whole organisation, addresses managers on their style and defines what good steering means here.
Result orientation
Kompetence (50-rammeværk): Results-Orientation
N5 Big Fifty, Competency Check, 360 Feedback Personality questionnaire Sets the result agreements and performance measures for the organisation and upholds them when interests in play are conflicting.
Commercial capability
Kompetence (50-rammeværk): Commercial acumen
Knockout
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Sets the commercial course for the organisation, chooses which markets are served and accounts for those choices to the board.
Listening and probing
Kompetence (50-rammeværk): Listen
N5 Big Fifty, 360 Feedback 360-degree feedback Picks up sensitive signals in conversations with directors and supervisors and uses them to adjust organisational policy in good time.
Perseverance
Kompetence (50-rammeværk): Perseverance
N5 Big Fifty, 15PF, Mental Resilience (4C) Personality questionnaire Keeps multi year programmes on course despite sustained opposition and holds the organisation to the chosen direction after setbacks.
Market orientation
Kompetence (50-rammeværk): Market Orientation
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Translates market developments into the strategic agenda of the organisation and repositions the offering for the longer term.
Recovery after setbacks
Kompetence (50-rammeværk): Stress resilience
N4 Big Fifty, Mental Resilience (4C), 360 Feedback Personality questionnaire Analyses after a failed effort what went wrong, discusses it with those involved and starts a revised approach within a week.

Kort profil

De ti vigtigste kompetencer i denne profil. Den fulde profil med alle kompetencer, adfærdsmæssige ankerpunkter og vurderingsmetoder findes i downloadfilen.

T Kompetence Målniveau Vægt Knockout Evalueringsmetode
G Persuasiveness N5 5 ja Assessment centre
G Client focus N5 5 ja 360-degree feedback
G Directing and steering people N5 5 ja Assessment centre
V Coaching N5 5 nej Simulation
G Result orientation N5 5 nej Personality questionnaire
G Commercial capability N5 5 ja Assessment centre
V Consultative selling N5 5 ja Assessment centre
V Account management N5 5 ja Structured interview
V Sales forecasting and pipeline management N4 5 nej Work sample test
V Conversation management N5 4 nej Assessment centre

Se alle 28 kompetencer i den fulde profil

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