Retaining and applying knowledge
Keeps acquired professional knowledge available, retrieves the right rule or procedure at the moment it is needed and applies it correctly at work.
How hrmforce measures this
- Assessment method
- Knowledge test · rho 0.40 (SD 0.13)
- hrmforce instrument
- Ability Scan, Knowledge test (client-specific)
- Trainability
- medium
- Demand outlook 2026 to 2030
- declining
Test of declarative job knowledge, usually assembled per client.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Looks up the required procedure in the manual and follows it step by step on a familiar task. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Knows the rules of the own field by heart and applies them without reference material in varying situations. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Oversees the knowledge base of the whole domain, decides which knowledge must be secured and documents it for the organisation. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| V | Looking up a protocol when in doubt Looking up guidance | Looks up the applicable guideline when uncertain instead of relying on memory alone. | rising |
| V | Using reference works and a knowledge base Knowledge base use | Quickly finds the right article in the internal knowledge base and judges whether it is current. | stable |
| V | Refreshing professional knowledge periodically Knowledge refresh | Goes through the core knowledge of the profession at fixed intervals, for instance with a refresher test. | stable |
| V | Using memory aids and checklists Memory aids | Uses cards, checklists or step plans to have error prone knowledge available at the right moment. | stable |
| V | Keeping certification and authorisation current Certification maintenance | Tracks when a certificate, authorisation or registration expires and arranges renewal in time. | stable |
| V | Recalling knowledge under time pressure Recall under pressure | Retrieves the right rule or action even when time is short and the situation is hectic. | stable |