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V Skill HF-D4.4-002 cross-sector 9 umiejętności

Capacity and resource planning

Matching available hours, qualifications and resources against expected workload and distributing staffing so that peaks and shortages remain manageable.

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Metoda oceny
Work sample test · rho 0.33 (SD 0.09)
hrmforce narzędzie
Work sample test, Knowledge test (client-specific)
Kompetencje (50-ramowe)
Planning and Organizing
Możliwość szkolenia
high
Prognoza popytu na lata 2026–2030
stable

The candidate performs a representative work sample under standardised conditions.

Kotwice behawioralne

PoziomZachowanie na tym poziomie
N1 Guided Fills in the staffing list according to the roster and reports gaps in the planning to the planner.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Calculates required hours and qualifications per period, makes a staffing plan and substantiates requests for extra capacity.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Develops the capacity model for the whole organisation, links it to demand forecasts and decides on structural use of flexible capacity.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 i N4 celowo nie zostały przypisane do konkretnych punktów odniesienia. Oceniający umieszczają je pomiędzy punktami odniesienia, zgodnie z konwencją O*NET.

Podstawowe umiejętności

Umiejętności te dziedziczą ścieżkę oceny oraz punkty odniesienia behawioralne tej konstrukcji.

TUmiejętnościDefinicjaPrognoza popytu na lata 2026–2030
V Making a staffing schedule
Shift scheduling
Fills shifts and hours with available staff while respecting qualifications and required rest periods. declining
V Forecasting workload
Demand forecasting
Forecasts from history and seasonal patterns how much work is expected in a coming period. rising
V Drawing up a headcount plan
Headcount planning
Calculates how many full time equivalents per role are needed and sets that against the budget. stable
V Managing leave planning
Leave planning
Handles holiday and leave requests so that staffing remains adequate during holiday periods. declining
V Hiring flexible capacity
Contingent staffing
Arranges temporary workers, contractors or a flexible pool when the own workforce cannot cover the work. stable
V Maintaining a qualification matrix
Skills matrix
Tracks per employee which authorisations, certificates and skills are valid and when they expire. rising
T Using workforce scheduling software
Workforce scheduling software
Creates and publishes rosters in a scheduling package and processes swap requests and absences there. stable
V Analysing peaks and troughs
Peak analysis
Analyses by hour, day or season when pressure arises and matches staffing to that pattern. rising
V Calculating utilisation and productivity
Utilisation calculation
Calculates how much of the available hours was spent productively and compares that with the norm. stable
Bezpłatna wersja demonstracyjna