Quality Manager
Znane również jako: Quality Assurance Manager · QA Manager
Manages the quality management system, conducts internal audits, investigates deviations, and ensures certifications and customer requirements are demonstrably met.
The quality manager owns standards, procedures and audits and often leads a small staff of quality officers. The difference from an operations manager is that this role does not decide on production but does decide on the standard production must meet. Selection stalls on standards knowledge as the only criterion, while the role mainly requires bringing production and sales along in measures that cost time in the short run.
Kompetencje, które należy oceniać
Oto konstrukty behawioralne i kompetencyjne zawarte w tym profilu. Przy każdym z nich podano, który kwestionariusz hrmforce służy do jego pomiaru.
| Kompetencje, które należy oceniać | Poziom docelowy | hrmforce narzędzie | Metoda oceny | Kotwica behawioralna na poziomie docelowym |
|---|---|---|---|---|
| Directing and steering people Kompetencje (50-ramowe): Management Knockout | N5 | Big Fifty, Competency Check, 360 Feedback | Assessment centre | Designs the management line for the whole organisation, addresses managers on their style and defines what good steering means here. |
| Managing workload pressure Kompetencje (50-ramowe): Stress resilience | N4 | Big Fifty, Competency Check, Pulse Survey | Structured interview | Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients. |
| Safety awareness Kompetencje (50-ramowe): Discipline | N4 | Big Fifty, Competency Check | Situational Judgement Test | Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt. |
Krótki profil
Dziesięć najważniejszych umiejętności w tym profilu. Pełny profil zawierający wszystkie umiejętności, punkty odniesienia behawioralne i metody oceny znajduje się w pliku do pobrania.
| T | Umiejętności | Poziom docelowy | Waga | Knockout | Metoda oceny |
|---|---|---|---|---|---|
| V | Quality control | N5 | 5 | nie | Work sample test |
| G | Directing and steering people | N5 | 5 | tak | Assessment centre |
| V | Planning and organising | N5 | 5 | tak | Work sample test |
| V | Applying a quality management system | N4 | 5 | tak | Work sample test |
| V | Monitoring progress | N5 | 4 | nie | Structured interview |
| K | Complying with sector regulation | N5 | 4 | nie | Knowledge test |
| V | Audit and internal control | N5 | 4 | nie | Work sample test |
| V | conflict handling | N4 | 4 | tak | Assessment centre |
| V | giving feedback | N4 | 4 | nie | Assessment centre |
| V | holding others to agreements | N4 | 4 | tak | Assessment centre |
Zobacz wszystkie 28 umiejętności w pełnym profilu
Narzędzia oceny dla tego stanowiska
Competency Check
Behavioral-Level Competency Assessment
360 Feedback
Multiple assessments based on behavioral anchors
Work sample test
Representative work sample under standardized conditions
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Big Fifty
Personality questionnaire, 150 items, 25 factors
Pulse Survey
Periodic measurement at the team and organizational levels
Development Review
Structured development interview
Conflict Styles
Preferred style in conflict situations
Communication Styles
Preferred communication style
Colour Profile (Jung)
Four color types, linked to Big Fifty factors
Ability Scan
Aptitude Test: Verbal, Numerical, and Abstract Reasoning Skills
Portfolio
Evaluation of prior work against fixed criteria
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