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V Skill HF-D4.2-004 transversal 9 umiejętności

Conducting performance conversations

Preparing and holding conversations about performance and results, using factual examples, mutual checking and recorded agreements about improvement or next steps.

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Metoda oceny
Simulation
hrmforce narzędzie
Development Review, 360 Feedback, Competency Check
Kompetencje (50-ramowe)
Judgment
Możliwość szkolenia
high
Prognoza popytu na lata 2026–2030
stable

Simulated work situation, usually digital, with standardised scoring.

Kotwice behawioralne

PoziomZachowanie na tym poziomie
N1 Guided Prepares a conversation with two concrete examples of work and asks the manager to review it beforehand.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Conducts annual reviews independently, supports the judgement with facts and records improvement agreements with deadlines in writing.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Sets the review cycle and assessment standards for the organisation and samples the quality of recorded judgements.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 i N4 celowo nie zostały przypisane do konkretnych punktów odniesienia. Oceniający umieszczają je pomiędzy punktami odniesienia, zgodnie z konwencją O*NET.

Podstawowe umiejętności

Umiejętności te dziedziczą ścieżkę oceny oraz punkty odniesienia behawioralne tej konstrukcji.

TUmiejętnościDefinicjaPrognoza popytu na lata 2026–2030
V Holding a performance review conversation
Performance review
Discusses performance in two directions using factual examples and agrees on improvement and support. stable
V Holding an appraisal conversation
Appraisal interview
Gives a substantiated judgement on performance and behaviour over a period and records the outcome. stable
V Holding a goal setting conversation
Goal setting meeting
Agrees with the employee at the start of a period the results to be achieved and the preconditions. stable
V Setting up an improvement track
Performance improvement plan
Draws up a plan with goals, guidance, term and check moments when performance is insufficient. stable
V Giving feedback with examples
Behavioural feedback
Describes situation, behaviour and effect so the employee knows exactly what was noticed. stable
V Recording a conversation report
Conversation records
Records agreements, judgement and the employee's response in writing and has the report signed. declining
V Collecting 360 degree feedback
360 degree feedback
Collects feedback from colleagues, clients and manager and discusses the resulting picture with the employee. stable
V Explaining an insufficient appraisal
Delivering a poor rating
Delivers a negative judgement clearly and respectfully, substantiates it with facts and names the consequences. stable
V Expressing recognition and appreciation
Recognition
Names good performance concretely, at the right moment and visibly for the rest of the team. rising
Bezpłatna wersja demonstracyjna