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G Behavioural competence HF-D4.2-001 transversal 8 umiejętności

Directing and steering people

Making clear to employees what is expected, giving assignments, setting boundaries and intervening when work or behaviour deviates from what was agreed.

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Metoda oceny
Assessment centre · rho 0.29 (SD 0.09)
hrmforce narzędzie
Big Fifty, Competency Check, 360 Feedback
Kompetencje (50-ramowe)
Management
Możliwość szkolenia
medium
Prognoza popytu na lata 2026–2030
stable

Multiple exercises, multiple assessors, dimension-wise scoring.

Jest to kryterium selekcji, a nie krótkoterminowy cel programistyczny. Nie należy opracowywać trzy miesięcznego planu programistycznego w tym zakresie.

Kotwice behawioralne

PoziomZachowanie na tym poziomie
N1 Guided Gives a colleague a concrete assignment with expected result and timing and checks whether the assignment is understood.
works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient Sets expectations and boundaries per team member, addresses deviating behaviour directly and records agreements in writing.
sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading Designs the management line for the whole organisation, addresses managers on their style and defines what good steering means here.
sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 i N4 celowo nie zostały przypisane do konkretnych punktów odniesienia. Oceniający umieszczają je pomiędzy punktami odniesienia, zgodnie z konwencją O*NET.

Podstawowe umiejętności

Umiejętności te dziedziczą ścieżkę oceny oraz punkty odniesienia behawioralne tej konstrukcji.

TUmiejętnościDefinicjaPrognoza popytu na lata 2026–2030
G Making expectations explicit
Setting expectations
States in advance which result, which quality and which behaviour are expected from an employee. stable
G Formulating an assignment clearly
Task briefing
Gives an assignment with goal, frame, deadline and decision room so the other can start without asking. stable
G Setting frames and ground rules
Setting boundaries
Establishes which limits, procedures and rules of conduct apply within the team and keeps them visible. stable
G Intervening on deviant behaviour
Behavioural intervention
Intervenes in time when behaviour or working method deviates from the agreement and names the consequence. stable
G Holding people to agreements
Holding to account
Addresses employees directly when an agreement was not kept and makes a new, concrete agreement. stable
G Applying situational leadership
Situational leadership
Adjusts the amount of direction and support to the task maturity and motivation of the employee. stable
G Steering daily work on the floor
Floor management
Walks the work, spots deviations in execution and adjusts immediately at the place where work happens. stable
G Using position and mandate appropriately
Use of authority
Uses formal authority only where needed and explains why a decision is nonetheless imposed. stable
Bezpłatna wersja demonstracyjna