Management Assistant
Även känt som: Executive assistant
Supports management or executives at strategic and organisational level, prepares meeting documents and tracks action items.
The management assistant works close to decision making and must quickly grasp complex topics. The distinction from a secretary lies in the proactive, organising level rather than executing support alone. Selection often fails on candidates who are secretarially strong but cannot set priorities independently enough without constant instruction.
Kompetenser som ska mätas
Dessa är beteende- och förmågekonstruktionerna i denna profil. För varje konstruktion anges vilken frågehrmforce-frågeformulär som mäter den.
| Kompetenser som ska mätas | Målnivå | hrmforce instrument | Bedömningsmetod | Beteendeankare på målnivå |
|---|---|---|---|---|
| Client focus Kompetens (50-ramverk): Customer Focus Knockout | N4 | Big Fifty, Competency Check, 360 Feedback | 360-degree feedback | Uncovers the real need behind a client question, makes a fitting proposal and checks after delivery whether it works. |
| Accuracy and attention to detail Kompetens (50-ramverk): Accuracy Knockout | N3 | Big Fifty, 360 Feedback | Personality questionnaire | Builds check moments into the own process, keeps track of errors and prevents repetition by adjusting the method. |
| Stress tolerance Kompetens (50-ramverk): Stress resilience | N3 | Big Fifty, 15PF, Mental Resilience (4C) | Personality questionnaire | Keeps working in a structured way at peak load, keeps agreements with clients clear and flags early which results are at risk. |
| Switching between tasks and roles Kompetens (50-ramverk): Flexibility | N3 | Big Fifty, Colour Profile (Jung), Competency Check | On-the-job observation | Switches independently between execution and consultation tasks, keeps notes per role and correctly resumes interrupted work. |
Kort profil
De tio viktigaste kompetenserna i denna profil. Den fullständiga profilen med alla kompetenser, beteendeankare och utvärderingsmetoder finns i nedladdningsfilen.
| T | Kompetens | Målnivå | Vikt | Knockout | Bedömningsmetod |
|---|---|---|---|---|---|
| G | Client focus | N4 | 5 | ja | 360-degree feedback |
| G | Accuracy and attention to detail | N3 | 5 | ja | Personality questionnaire |
| V | Working with digital devices and applications | N3 | 5 | ja | Work sample test |
| V | Information gathering and filtering | N4 | 4 | nej | Work sample test |
| V | Planning own work | N4 | 4 | nej | Work sample test |
| K | Dutch language proficiency at professional level | N3 | 4 | ja | Knowledge test |
| V | Complaint handling | N3 | 4 | nej | Situational Judgement Test |
| V | Service calls and telephone contact | N3 | 4 | nej | Work sample test |
| V | Written client communication | N3 | 4 | nej | Work sample test |
| G | Stress tolerance | N3 | 4 | nej | Personality questionnaire |
Se alla 24 kompetenser i den fullständiga profilen
Bedömningsverktyg för denna tjänst
Work sample test
Representative work sample under standardized conditions
Competency Check
Behavioral-Level Competency Assessment
Knowledge test (client-specific)
Professional knowledge test, customized for each client
360 Feedback
Multiple assessments based on behavioral anchors
Big Fifty
Personality questionnaire, 150 items, 25 factors
Conflict Styles
Preferred style in conflict situations
Mental Resilience (4C)
Mental Resilience According to the 4C Model
Communication Styles
Preferred communication style
15PF
Personality Profile, a shorter alternative to the Big Fifty
Structured interview
Behavioral interview with a fixed structure
Colour Profile (Jung)
Four color types, linked to Big Fifty factors
Ability Scan
Aptitude Test: Verbal, Numerical, and Abstract Reasoning Skills
Portfolio
Evaluation of prior work against fixed criteria
Jämförbara jobb
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