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FF11 Social work and support services medior social caregovernmentservices

Informal Care Consultant

Også kendt som: Carer Support Consultant · Informal Care Coordinator

Supports informal carers with advice, practical help and referral, and identifies overload before the caregiving situation breaks down.

The informal care consultant focuses on the carer, not the client themselves. That reversal is often missed in recruitment, so candidates are judged on care content knowledge. The work, however, mainly revolves around noticing overload in others and referring on in time.

Kompetencer, der skal måles

Dette er adfærds- og kompetencekonstruktionerne i denne profil. Hver enkelt viser, hvilket spørgeskema i hrmforce der måler den.

Kompetencer, der skal måles Målniveau hrmforce instrument Evalueringsmetode Adfærdsmæssigt anker på målniveau
interpersonal sensitivity
Kompetence (50-rammeværk): Sensitivity
Knockout
N4 Big Fifty, 360 Feedback, Colour Profile (Jung) Personality questionnaire Names observed tension or reticence during a conversation and adapts tone, pace and wording accordingly.
Listening and probing
Kompetence (50-rammeværk): Listen
N4 Big Fifty, 360 Feedback 360-degree feedback Summarises both the content and the feeling of the other party and probes until the real interest behind the request becomes visible.
integrity and dependability
Kompetence (50-rammeværk): Integrity
N4 Big Fifty (Integrity Scale), 360 Feedback, Structured interview Personality questionnaire Reports a possible conflict of interest on own initiative and asks for review before a decision is taken.
Stress tolerance
Kompetence (50-rammeværk): Stress resilience
N4 Big Fifty, 15PF, Mental Resilience (4C) Personality questionnaire Keeps working in a structured way at peak load, keeps agreements with clients clear and flags early which results are at risk.
Managing boundaries and energy
Kompetence (50-rammeværk): Stress resilience
N3 Big Fifty, Pulse Survey, Development Review Structured interview Deliberately alternates demanding and lighter tasks, declines extra work with reasons and keeps own diary within the agreed hours.
Safety awareness
Kompetence (50-rammeværk): Discipline
N3 Big Fifty, Competency Check Situational Judgement Test Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt.
Improvising within boundaries
Kompetence (50-rammeværk): Creativity
N3 Competency Check, 360 Feedback Situational Judgement Test Chooses an interim solution within the rules when something fails or an unexpected request arrives, and records afterwards what deviated.

Kort profil

De ti vigtigste kompetencer i denne profil. Den fulde profil med alle kompetencer, adfærdsmæssige ankerpunkter og vurderingsmetoder findes i downloadfilen.

T Kompetence Målniveau Vægt Knockout Evalueringsmetode
V Conversation management N4 5 ja Assessment centre
G interpersonal sensitivity N4 5 ja Personality questionnaire
V de-escalating and setting limits N4 5 ja Situational Judgement Test
V Support in disability care N4 5 ja On-the-job observation
G Listening and probing N4 4 nej 360-degree feedback
G integrity and dependability N4 4 nej Personality questionnaire
G Stress tolerance N4 4 nej Personality questionnaire
G Managing boundaries and energy N3 4 nej Structured interview
V Methodical care process and record keeping N3 4 nej Portfolio or evidence
V Problem analysis N3 3 nej Assessment centre

Se alle 24 kompetencer i den fulde profil

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