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FF03 Sales and account management medior salesservicesB2B

Sales Consultant

Også kendt som: Solution Consultant · Commercial Consultant

Sells services or software by analysing the customer's situation and building a tailored proposal together with internal specialists.

The sales consultant works in sales processes where the solution only takes shape during the process and where several disciplines contribute to the proposal. Unlike a retail sales advisor, this role does not sell an existing product from stock but a service still to be designed. Selection looks too much at closing technique and too little at the ability to sharpen the customer problem, so proposals end up compared on price instead of value.

Kompetencer, der skal måles

Dette er adfærds- og kompetencekonstruktionerne i denne profil. Hver enkelt viser, hvilket spørgeskema i hrmforce der måler den.

Kompetencer, der skal måles Målniveau hrmforce instrument Evalueringsmetode Adfærdsmæssigt anker på målniveau
Listening and probing
Kompetence (50-rammeværk): Listen
N5 Big Fifty, 360 Feedback 360-degree feedback Picks up sensitive signals in conversations with directors and supervisors and uses them to adjust organisational policy in good time.
Persuasiveness
Kompetence (50-rammeværk): Persuasiveness
Knockout
N4 Big Fifty, Competency Check, 360 Feedback Assessment centre Chooses per counterpart the argument that matches their interest and checks along the way whether the agreement is genuine.
Client focus
Kompetence (50-rammeværk): Customer Focus
Knockout
N4 Big Fifty, Competency Check, 360 Feedback 360-degree feedback Uncovers the real need behind a client question, makes a fitting proposal and checks after delivery whether it works.
Result orientation
Kompetence (50-rammeværk): Results-Orientation
N4 Big Fifty, Competency Check, 360 Feedback Personality questionnaire Translates an assignment into measurable interim goals, measures progress and drops activities that do not contribute to the result.
Commercial capability
Kompetence (50-rammeværk): Commercial acumen
Knockout
N4 Big Fifty, Competency Check, 360 Feedback Assessment centre Discusses additional services with existing customers on own initiative and records the revenue opportunity in the customer file.
Perseverance
Kompetence (50-rammeværk): Perseverance
N4 Big Fifty, 15PF, Mental Resilience (4C) Personality questionnaire Keeps seeking alternative routes on a stalled case and involves others in that search on own initiative.
Market orientation
Kompetence (50-rammeværk): Market Orientation
N4 Big Fifty, Competency Check, 360 Feedback Assessment centre Links signals from customers and competitors to the own offering and proposes adjustments on that basis.
Recovery after setbacks
Kompetence (50-rammeværk): Stress resilience
N3 Big Fifty, Mental Resilience (4C), 360 Feedback Personality questionnaire Analyses after a failed effort what went wrong, discusses it with those involved and starts a revised approach within a week.

Kort profil

De ti vigtigste kompetencer i denne profil. Den fulde profil med alle kompetencer, adfærdsmæssige ankerpunkter og vurderingsmetoder findes i downloadfilen.

T Kompetence Målniveau Vægt Knockout Evalueringsmetode
G Listening and probing N5 5 nej 360-degree feedback
V Consultative selling N5 5 ja Assessment centre
G Persuasiveness N4 5 ja Assessment centre
V Advisory skill N4 5 nej Assessment centre
G Client focus N4 5 ja 360-degree feedback
G Result orientation N4 5 nej Personality questionnaire
G Commercial capability N4 5 ja Assessment centre
V Account management N4 5 ja Structured interview
V Problem analysis N4 4 nej Assessment centre
V Conversation management N4 4 nej Assessment centre

Se alle 27 kompetencer i den fulde profil

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