G Behavioural competence HF-D3.2-004 transversal 8 skills

external awareness

Following developments among clients, in the market, in technology and in regulation and naming their consequences for own work and the organisation.

How hrmforce measures this

Behaviour-based interview with fixed questions and a rating scale per question.

This is a selection criterion, not a short-term development goal. Do not put a three-month development plan on it.

Level	Behaviour at this level
N1 Guided	Reads the information provided about clients and rules and names what this means for own tasks. works under supervision and follows instruction · routine, one variable at a time · own task
N3 Proficient	Follows sources outside the organisation systematically and uses those signals when adjusting working methods within the team. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process
N5 Leading	Translates societal and market developments into strategic choices and positions the organisation with relevant external parties in good time. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession

N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.

These skills inherit the assessment route and the behavioural anchors of this construct.

T	Skill	Definition	Demand outlook 2026 to 2030
V	Keeping up with market developments Market monitoring	Systematically following sources about the own market and recording changes in supply and demand.	rising
K	Tracking legal changes for own work Regulatory monitoring	Following announced changes in law and regulation in the own field and naming their consequences for the work.	rising
V	Collecting client signals Voice of the customer	Recording remarks, complaints and wishes from clients and bundling them into a picture for the team.	rising
V	Keeping competitors in view Competitive analysis	Following the offering, prices and positioning of comparable providers and naming differences with the own offering.	stable
V	Assessing technology developments for own work Technology scouting	Trying out a new technology or tool and naming what it means for the own tasks.	rising
G	Keeping up with professional literature and news Professional reading	Regularly reading trade journals, newsletters and research from the own field and sharing findings.	stable
V	Naming the consequences of a development Impact assessment	Explaining in a team meeting what an external development means for working methods, planning or offering.	rising
G	Participating in a professional community Professional community	Attending meetings, conferences or online groups in the own field and bringing acquired knowledge back.	stable