Marketing Automation Specialist
Also known as: Martech Specialist · CRM Marketing Specialist
Builds and maintains automated customer journeys, lead scoring and email flows in the marketing platform and connects these to crm and website data.
The marketing automation specialist is the technical role inside marketing and owns the platform, data flows and flow logic. Unlike the email marketer, this role focuses on the system and its integrations rather than on the message. Selection often misses the crucial point, testing platform knowledge while the role fails on data quality and on complying with privacy rules when combining customer data.
Competencies to measure
These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.
| Competencies to measure | Target level | hrmforce instrument | Assessment method | Behavioural anchor at target level |
|---|---|---|---|---|
| Creative thinking Competency (50-framework): Creativity | N4 | Big Fifty, Competency Check | Personality questionnaire | Puts several unusual solution directions side by side for a stuck problem and works out the most promising direction further. |
| external awareness Competency (50-framework): Environmental Awareness | N3 | Big Fifty, Competency Check | Structured interview | Follows sources outside the organisation systematically and uses those signals when adjusting working methods within the team. |
| Flexibility Competency (50-framework): Flexibility | N3 | Big Fifty, 15PF, Competency Check | Personality questionnaire | Revises the approach independently when the request changes, keeps stakeholders informed and still delivers the result within the boundaries. |
Short profile
The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.
| T | Skill | Target level | Weight | Knockout | Assessment method |
|---|---|---|---|---|---|
| T | Email and marketing automation | N5 | 5 | yes | Work sample test |
| V | Written expression | N4 | 5 | yes | Work sample test |
| V | Content creation for target audiences | N4 | 5 | yes | Portfolio or evidence |
| V | Content marketing | N4 | 5 | yes | Portfolio or evidence |
| V | Marketing analytics and attribution | N4 | 5 | yes | Work sample test |
| G | Creative thinking | N4 | 4 | no | Personality questionnaire |
| V | Editing and plain language | N4 | 4 | no | Work sample test |
| V | Storytelling | N4 | 4 | no | Simulation |
| K | GDPR and privacy in practice | N4 | 4 | no | Knowledge test |
| V | Process automation | N4 | 4 | no | Work sample test |
See all 25 skills in the full profile
Assessment instruments for this job
Work sample test
Representative work sample under standardized conditions
Competency Check
Behavioral-Level Competency Assessment
Portfolio
Evaluation of prior work against fixed criteria
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Big Fifty
Personality questionnaire, 150 items, 25 factors
360 Feedback
Multiple assessments based on behavioral anchors
15PF
Personality Profile, a shorter alternative to the Big Fifty
Pulse Survey
Periodic measurement at the team and organizational levels
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