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FF03 Sales and account management medior engineeringsalesB2Bindustry

Technical Sales Engineer

Även känt som: Sales Engineer · Technical Account Manager

Sells technical products or installations by translating the customer requirement into a technical solution, and calculates what that solution costs and returns.

The technical sales engineer works between sales and engineering and builds the specification with the customer on which a quotation rests. Unlike an account manager, the conversation covers application, capacity and standards, and an error in the specification costs money later. Selection usually picks either an engineer or a seller, while this role stands or falls on translating technical options into a business argument.

Kompetenser som ska mätas

Dessa är beteende- och förmågekonstruktionerna i denna profil. För varje konstruktion anges vilken frågehrmforce-frågeformulär som mäter den.

Kompetenser som ska mätas Målnivå hrmforce instrument Bedömningsmetod Beteendeankare på målnivå
Persuasiveness
Kompetens (50-ramverk): Persuasiveness
Knockout
N4 Big Fifty, Competency Check, 360 Feedback Assessment centre Chooses per counterpart the argument that matches their interest and checks along the way whether the agreement is genuine.
Client focus
Kompetens (50-ramverk): Customer Focus
Knockout
N4 Big Fifty, Competency Check, 360 Feedback 360-degree feedback Uncovers the real need behind a client question, makes a fitting proposal and checks after delivery whether it works.
Result orientation
Kompetens (50-ramverk): Results-Orientation
N4 Big Fifty, Competency Check, 360 Feedback Personality questionnaire Translates an assignment into measurable interim goals, measures progress and drops activities that do not contribute to the result.
Commercial capability
Kompetens (50-ramverk): Commercial acumen
Knockout
N4 Big Fifty, Competency Check, 360 Feedback Assessment centre Discusses additional services with existing customers on own initiative and records the revenue opportunity in the customer file.
Listening and probing
Kompetens (50-ramverk): Listen
N4 Big Fifty, 360 Feedback 360-degree feedback Summarises both the content and the feeling of the other party and probes until the real interest behind the request becomes visible.
Perseverance
Kompetens (50-ramverk): Perseverance
N4 Big Fifty, 15PF, Mental Resilience (4C) Personality questionnaire Keeps seeking alternative routes on a stalled case and involves others in that search on own initiative.
Market orientation
Kompetens (50-ramverk): Market Orientation
N4 Big Fifty, Competency Check, 360 Feedback Assessment centre Links signals from customers and competitors to the own offering and proposes adjustments on that basis.
Recovery after setbacks
Kompetens (50-ramverk): Stress resilience
N3 Big Fifty, Mental Resilience (4C), 360 Feedback Personality questionnaire Analyses after a failed effort what went wrong, discusses it with those involved and starts a revised approach within a week.

Kort profil

De tio viktigaste kompetenserna i denna profil. Den fullständiga profilen med alla kompetenser, beteendeankare och utvärderingsmetoder finns i nedladdningsfilen.

T Kompetens Målnivå Vikt Knockout Bedömningsmetod
V Consultative selling N5 5 ja Assessment centre
G Persuasiveness N4 5 ja Assessment centre
G Client focus N4 5 ja 360-degree feedback
G Result orientation N4 5 nej Personality questionnaire
G Commercial capability N4 5 ja Assessment centre
V Account management N4 5 ja Structured interview
K Technical understanding N4 5 ja Knowledge test
V Conversation management N4 4 nej Assessment centre
G Listening and probing N4 4 nej 360-degree feedback
V Negotiating N4 4 nej Assessment centre

Se alla 29 kompetenser i den fullständiga profilen

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