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FF18 Hospitality, retail and guest services senior hospitalityoperationalB2C

Independent Cook

Også kendt som: Independent Cook · Senior Line Cook

Independently runs a full menu or kitchen line, prepares the mise en place and resolves problems during service without the head chef's intervention.

The independent cook can run a full kitchen station or small kitchen without direct supervision and makes independent decisions on preparation and timing during service. Unlike a cook, they are expected to instruct new staff and take charge of the kitchen when the head chef is absent. Selection often fails to test whether a candidate sets priorities independently at full capacity rather than waiting for instruction.

Kompetencer, der skal måles

Dette er adfærds- og kompetencekonstruktionerne i denne profil. Hver enkelt viser, hvilket spørgeskema i hrmforce der måler den.

Kompetencer, der skal måles Målniveau hrmforce instrument Evalueringsmetode Adfærdsmæssigt anker på målniveau
Sustaining pace in repetitive work
Kompetence (50-rammeværk): Discipline
Knockout
N5 Big Fifty, Work sample test Work sample test Sets attainable pace standards for the team and organises the work so that quality is retained at high output.
Client focus
Kompetence (50-rammeværk): Customer Focus
Knockout
N4 Big Fifty, Competency Check, 360 Feedback 360-degree feedback Uncovers the real need behind a client question, makes a fitting proposal and checks after delivery whether it works.
Managing workload pressure
Kompetence (50-rammeværk): Stress resilience
N4 Big Fifty, Competency Check, Pulse Survey Structured interview Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients.
Professional demeanour and representation
Kompetence (50-rammeværk): Organizational Sensitivity
N4 360 Feedback, Competency Check On-the-job observation Represents the team with clients and external parties, chooses appropriate language and addresses colleagues on inappropriate conduct.
Discipline and keeping commitments
Kompetence (50-rammeværk): Discipline
N4 Big Fifty, 15PF, 360 Feedback Personality questionnaire Commits only to what is feasible, tracks own commitments and informs those involved as soon as a deadline comes under pressure.
Improvising within boundaries
Kompetence (50-rammeværk): Creativity
N4 Competency Check, 360 Feedback Situational Judgement Test Chooses an interim solution within the rules when something fails or an unexpected request arrives, and records afterwards what deviated.
Physical strength and endurance
Kompetence (50-rammeværk): Energy
N4 Work sample test Work sample test Moves heavy loads independently with aids, spreads the effort across the shift and maintains the agreed pace.
Safety awareness
Kompetence (50-rammeværk): Discipline
N4 Big Fifty, Competency Check Situational Judgement Test Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt.
Accuracy and attention to detail
Kompetence (50-rammeværk): Accuracy
N3 Big Fifty, 360 Feedback Personality questionnaire Builds check moments into the own process, keeps track of errors and prevents repetition by adjusting the method.
Commercial capability
Kompetence (50-rammeværk): Commercial acumen
N3 Big Fifty, Competency Check, 360 Feedback Assessment centre Discusses additional services with existing customers on own initiative and records the revenue opportunity in the customer file.

Kort profil

De ti vigtigste kompetencer i denne profil. Den fulde profil med alle kompetencer, adfærdsmæssige ankerpunkter og vurderingsmetoder findes i downloadfilen.

T Kompetence Målniveau Vægt Knockout Evalueringsmetode
V Applying craftsmanship N5 5 ja Portfolio or evidence
G Sustaining pace in repetitive work N5 5 ja Work sample test
G Client focus N4 5 ja 360-degree feedback
V Hospitality service N4 5 ja On-the-job observation
K Applying food safety and hygiene codes N4 5 ja Knowledge test
V working in teams N4 4 nej 360-degree feedback
G Managing workload pressure N4 4 nej Structured interview
G Professional demeanour and representation N4 4 nej On-the-job observation
V Working with shift work and irregular hours N4 4 nej Structured interview
V Clear oral expression N4 3 nej Assessment centre

Se alle 26 kompetencer i den fulde profil

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