V Skill HF-D9.9-006 sector-specific 9 umiejętności
Delivering events and banqueting
Prepares room, menu and staffing for a group event, leads the delivery and adjusts the running order during the day.
W jaki sposób serwis hrmforce to mierzy
- Metoda oceny
- Work sample test · rho 0.33 (SD 0.09)
- hrmforce narzędzie
- Work sample test, Competency Check
- Kompetencje (50-ramowe)
- Planning and Organizing
- Możliwość szkolenia
- high
- Prognoza popytu na lata 2026–2030
- stable
The candidate performs a representative work sample under standardised conditions.
Kotwice behawioralne
| Poziom | Zachowanie na tym poziomie |
|---|---|
| N1 Guided | Sets up the room according to the running order and reports deviations in numbers or wishes to the host. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Independently delivers an event according to the running order, divides the tasks and resolves programme changes on the spot. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Develops the banqueting concept and running order standards and steers margin and guest experience at large events. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 i N4 celowo nie zostały przypisane do konkretnych punktów odniesienia. Oceniający umieszczają je pomiędzy punktami odniesienia, zgodnie z konwencją O*NET.
Podstawowe umiejętności
Umiejętności te dziedziczą ścieżkę oceny oraz punkty odniesienia behawioralne tej konstrukcji.
| T | Umiejętności | Definicja | Prognoza popytu na lata 2026–2030 |
|---|---|---|---|
| V | Setting up banqueting Banqueting setup | Sets up the room to order with tables, buffet, linen and cutlery and checks the whole before the start. | stable |
| V | Drafting an event running order Event running order | Draws up a running order with times, courses, technical needs, staff and responsibilities per part. | stable |
| V | Arranging room layouts Room layout | Arranges a room in the requested layout such as theatre, hollow square or u shape and keeps escape routes clear. | stable |
| V | Managing beverage orders Beverage ordering | Determines beverage needs for a group, orders and chills in time and tracks consumption during the day. | stable |
| V | Building and monitoring a buffet Buffet service | Builds the buffet to layout, watches temperature and replenishment and clears in a controlled way. | stable |
| V | Planning event staffing Event staffing | Determines how many staff each part needs, makes the roster and briefing and arranges temporary staff. | stable |
| V | Setting up audio visual equipment Audio visual setup | Sets up projector, screen, microphone and sound in a room, tests the setup and helps the speaker get started. | stable |
| V | Settling an event package Event settlement | Prepares the final settlement of an event package with consumption, extra items and agreements from the quotation. | declining |
| V | Processing a venue booking request Venue booking | Processes a venue request with date, number, wishes and option and records the agreements in a confirmation. | declining |