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FF18 Hospitality, retail and guest services lead hospitalitymanagementB2C

Head Chef

Znane również jako: Head Chef · Executive Chef

Develops the menu, manages the entire kitchen brigade and carries final responsibility for quality, cost and food safety in the kitchen.

The head chef determines the kitchen's culinary identity, sets the menu and calculates the cost price and margin of every dish. Unlike a sous chef, they carry final responsibility towards the restaurant manager or owner for the whole kitchen's performance. Selection in practice fails on culinary talent tested separately from leadership skill, while managing a busy brigade matters just as much for the result.

Kompetencje, które należy oceniać

Oto konstrukty behawioralne i kompetencyjne zawarte w tym profilu. Przy każdym z nich podano, który kwestionariusz hrmforce służy do jego pomiaru.

Kompetencje, które należy oceniać Poziom docelowy hrmforce narzędzie Metoda oceny Kotwica behawioralna na poziomie docelowym
Directing and steering people
Kompetencje (50-ramowe): Management
Knockout
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Designs the management line for the whole organisation, addresses managers on their style and defines what good steering means here.
Client focus
Kompetencje (50-ramowe): Customer Focus
Knockout
N4 Big Fifty, Competency Check, 360 Feedback 360-degree feedback Uncovers the real need behind a client question, makes a fitting proposal and checks after delivery whether it works.
Managing workload pressure
Kompetencje (50-ramowe): Stress resilience
N4 Big Fifty, Competency Check, Pulse Survey Structured interview Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients.
Professional demeanour and representation
Kompetencje (50-ramowe): Organizational Sensitivity
N4 360 Feedback, Competency Check On-the-job observation Represents the team with clients and external parties, chooses appropriate language and addresses colleagues on inappropriate conduct.
Discipline and keeping commitments
Kompetencje (50-ramowe): Discipline
N4 Big Fifty, 15PF, 360 Feedback Personality questionnaire Commits only to what is feasible, tracks own commitments and informs those involved as soon as a deadline comes under pressure.
Improvising within boundaries
Kompetencje (50-ramowe): Creativity
N4 Competency Check, 360 Feedback Situational Judgement Test Chooses an interim solution within the rules when something fails or an unexpected request arrives, and records afterwards what deviated.
Physical strength and endurance
Kompetencje (50-ramowe): Energy
N4 Work sample test Work sample test Moves heavy loads independently with aids, spreads the effort across the shift and maintains the agreed pace.
Sustaining pace in repetitive work
Kompetencje (50-ramowe): Discipline
N4 Big Fifty, Work sample test Work sample test Sustains the pace for a full shift, builds in own rhythm and short recovery moments and stays within the quality standard.
Safety awareness
Kompetencje (50-ramowe): Discipline
N4 Big Fifty, Competency Check Situational Judgement Test Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt.
Accuracy and attention to detail
Kompetencje (50-ramowe): Accuracy
N3 Big Fifty, 360 Feedback Personality questionnaire Builds check moments into the own process, keeps track of errors and prevents repetition by adjusting the method.
Commercial capability
Kompetencje (50-ramowe): Commercial acumen
N3 Big Fifty, Competency Check, 360 Feedback Assessment centre Discusses additional services with existing customers on own initiative and records the revenue opportunity in the customer file.

Krótki profil

Dziesięć najważniejszych umiejętności w tym profilu. Pełny profil zawierający wszystkie umiejętności, punkty odniesienia behawioralne i metody oceny znajduje się w pliku do pobrania.

T Umiejętności Poziom docelowy Waga Knockout Metoda oceny
G Directing and steering people N5 5 tak Assessment centre
V Applying craftsmanship N5 5 tak Portfolio or evidence
G Client focus N4 5 tak 360-degree feedback
V Hospitality service N4 5 tak On-the-job observation
K Applying food safety and hygiene codes N4 5 tak Knowledge test
V Budgeting and cost control N5 4 nie Work sample test
V working in teams N4 4 nie 360-degree feedback
G Managing workload pressure N4 4 nie Structured interview
G Professional demeanour and representation N4 4 nie On-the-job observation
V Working with shift work and irregular hours N4 4 nie Structured interview

Zobacz wszystkie 27 umiejętności w pełnym profilu

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