Chief Operating Officer
Znane również jako: COO · Operations Director · Head of Operations
Holds end responsibility for operations, scales processes, capacity and quality in line with strategy, and balances cost against delivery reliability across the business.
The chief operating officer sits on the executive board beside the chief executive and runs the delivery column, from production and logistics to service and planning. The difference from an operations manager is that decisions here span multiple sites and capacity investments. Selection often fails because only process improvement is tested, while this role must intervene in staffing levels and the investment agenda, at times against the wishes of site managers.
Kompetencje, które należy oceniać
Oto konstrukty behawioralne i kompetencyjne zawarte w tym profilu. Przy każdym z nich podano, który kwestionariusz hrmforce służy do jego pomiaru.
| Kompetencje, które należy oceniać | Poziom docelowy | hrmforce narzędzie | Metoda oceny | Kotwica behawioralna na poziomie docelowym |
|---|---|---|---|---|
| Decisiveness Kompetencje (50-ramowe): Decision-making ability Knockout | N5 | Big Fifty, 360 Feedback | Situational Judgement Test | Decides on irreversible matters with major consequences, records the trade off and sets which decisions others may take themselves. |
| integrity and dependability Kompetencje (50-ramowe): Integrity Knockout | N5 | Big Fifty (Integrity Scale), 360 Feedback, Structured interview | Personality questionnaire | Sets the organisation's integrity standards, enforces them also with influential parties and explains the resulting choices publicly. |
| Developing vision Kompetencje (50-ramowe): Vision Knockout | N5 | Big Fifty, Competency Check, 360 Feedback | Assessment centre | Formulates a multi-year vision for the whole organisation, underpins it with scenarios and uses it as a test for investments. |
| Persuasiveness Kompetencje (50-ramowe): Persuasiveness | N5 | Big Fifty, Competency Check, 360 Feedback | Assessment centre | Wins board and external parties over to a far reaching change of course and sustains that support when resistance increases. |
| organisational awareness Kompetencje (50-ramowe): Organizational Sensitivity | N5 | Big Fifty, Competency Check, 360 Feedback | Situational Judgement Test | Sees through relations between organisational units and external parties and steers decision making by organising support at an early stage. |
| Entrepreneurship Kompetencje (50-ramowe): Entrepreneurship | N5 | Big Fifty, Competency Check, Career Interest, 360 Feedback | Assessment centre | Sets up new activities or ventures for the organisation and carries the responsibility for investment and result. |
| Taking difficult personnel decisions Kompetencje (50-ramowe): Decision-making ability | N5 | Big Fifty, Competency Check, 360 Feedback | Assessment centre | Decides on far reaching reorganisation and dismissal cases, weighs legal and human consequences and accounts for the choice to board and works council. |
| Stress tolerance Kompetencje (50-ramowe): Stress resilience | N5 | Big Fifty, 15PF, Mental Resilience (4C) | Personality questionnaire | Keeps the organisation workable in crises, takes decisions under high uncertainty and sets the standard for composed action under pressure. |
| Market orientation Kompetencje (50-ramowe): Market Orientation | N5 | Big Fifty, Competency Check, 360 Feedback | Assessment centre | Translates market developments into the strategic agenda of the organisation and repositions the offering for the longer term. |
| Dealing with ambiguity Kompetencje (50-ramowe): Flexibility | N5 | Big Fifty, Mental Resilience (4C), Competency Check | Situational Judgement Test | Sets direction under high uncertainty, makes the remaining uncertainty explicit and keeps the organisation moving until a decision can be taken. |
Krótki profil
Dziesięć najważniejszych umiejętności w tym profilu. Pełny profil zawierający wszystkie umiejętności, punkty odniesienia behawioralne i metody oceny znajduje się w pliku do pobrania.
| T | Umiejętności | Poziom docelowy | Waga | Knockout | Metoda oceny |
|---|---|---|---|---|---|
| G | Decisiveness | N5 | 5 | tak | Situational Judgement Test |
| V | Stakeholder management | N5 | 5 | nie | Assessment centre |
| G | integrity and dependability | N5 | 5 | tak | Personality questionnaire |
| G | Developing vision | N5 | 5 | tak | Assessment centre |
| V | Process management and optimisation | N5 | 5 | nie | Work sample test |
| K | Reading and interpreting financial reports | N5 | 5 | tak | Knowledge test |
| V | Risk assessment | N5 | 4 | nie | Work sample test |
| G | Persuasiveness | N5 | 4 | nie | Assessment centre |
| G | organisational awareness | N5 | 4 | nie | Situational Judgement Test |
| V | Change management | N5 | 4 | nie | Assessment centre |
Zobacz wszystkie 27 umiejętności w pełnym profilu
Narzędzia oceny dla tego stanowiska
Competency Check
Behavioral-Level Competency Assessment
360 Feedback
Multiple assessments based on behavioral anchors
Big Fifty
Personality questionnaire, 150 items, 25 factors
Work sample test
Representative work sample under standardized conditions
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Structured interview
Behavioral interview with a fixed structure
Mental Resilience (4C)
Mental Resilience According to the 4C Model
Portfolio
Evaluation of prior work against fixed criteria
Big Fifty (Integrity Scale)
Pulse Survey
Periodic measurement at the team and organizational levels
Career Interest
Career interests, aligned with the RIASEC framework
Ability Scan
Aptitude Test: Verbal, Numerical, and Abstract Reasoning Skills
15PF
Personality Profile, a shorter alternative to the Big Fifty
Career Orientations
Career Anchors and Work Values
Development Review
Structured development interview
Podobne stanowiska
25 umiejętności w profilu · lead
Statutory Director26 umiejętności w profilu · lead
Chief Executive Officer26 umiejętności w profilu · lead
Branch Director25 umiejętności w profilu · lead
Division Director26 umiejętności w profilu · lead
Business Unit Manager25 umiejętności w profilu · lead
Owner Manager26 umiejętności w profilu · lead
Interim Director26 umiejętności w profilu · lead