V Skill HF-D9.2-006 sector-specific 8 umiejętności
Communication with parents and carers
Informs parents and carers about a pupil's development and behaviour, holds conversations when there are concerns and makes agreements with them.
W jaki sposób serwis hrmforce to mierzy
- Metoda oceny
- On-the-job observation
- hrmforce narzędzie
- Work sample test, Competency Check
- Kompetencje (50-ramowe)
- Listen
- Możliwość szkolenia
- high
- Prognoza popytu na lata 2026–2030
- stable
Structured workplace observation with a form based on behavioural anchors.
Kotwice behawioralne
| Poziom | Zachowanie na tym poziomie |
|---|---|
| N1 Guided | Informs parents about practical matters as agreed and refers substantive questions to the mentor. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Independently holds a conversation with parents about disappointing results, states the facts and reaches joint agreements. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Sets the policy for communication with parents, mediates in complaints and trains colleagues in difficult parent conversations. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 i N4 celowo nie zostały przypisane do konkretnych punktów odniesienia. Oceniający umieszczają je pomiędzy punktami odniesienia, zgodnie z konwencją O*NET.
Podstawowe umiejętności
Umiejętności te dziedziczą ścieżkę oceny oraz punkty odniesienia behawioralne tej konstrukcji.
| T | Umiejętności | Definicja | Prognoza popytu na lata 2026–2030 |
|---|---|---|---|
| V | Holding a parent conversation Parent teacher conference | Discusses results, behaviour and development of their child with parents and makes follow up agreements. | rising |
| V | Facilitating a three way conversation Three way conference | Holds a conversation in which pupil, parent and teacher jointly set goals and agreements on development. | rising |
| V | Delivering bad news to parents Difficult conversation with parents | Conveys a decision such as repeating a year, suspension or a serious support need clearly and allows for reaction. | rising |
| V | Preparing and leading a parents evening Parents evening | Prepares a parents evening with programme, information and materials and leads the session for the group. | stable |
| V | Informing parents in writing Written parent communication | Writes newsletters, file notes and messages to parents in understandable language without professional jargon. | declining |
| V | Handling a parent complaint Complaint handling | Takes a parent complaint seriously, investigates the facts and comes up with a substantiated answer or solution. | rising |
| V | Increasing parental involvement Parental engagement | Uses activities and contact moments that involve parents in their child's learning and in the school. | rising |
| V | Conversing through an interpreter Interpreter mediated conversation | Holds a parent conversation in simple Dutch or through an interpreter and checks that the message landed. | rising |