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FF12 Education and training medior educationsocial care

Student Counselor

Also known as: Student Mentor · Academic Counselor

Supports pupils individually on study progress, motivation and personal circumstances, alongside the subject teacher's role.

The student counselor follows a pupil on several fronts at once and signals when study progress or wellbeing comes under pressure. Unlike the subject teacher, who assesses one subject, this role looks beyond a single school subject. Selection often tests listening skill, while the ability to refer to heavier help in time without breaking the relationship of trust is rarely tested.

Competencies to measure

These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.

Competencies to measure Target level hrmforce instrument Assessment method Behavioural anchor at target level
empathy
Competency (50-framework): Sensitivity
Knockout
N4 Big Fifty, 360 Feedback Personality questionnaire Summarises the other person's feelings and interests before proposing a solution and checks whether that summary is correct.
Stress tolerance
Competency (50-framework): Stress resilience
N4 Big Fifty, 15PF, Mental Resilience (4C) Personality questionnaire Keeps working in a structured way at peak load, keeps agreements with clients clear and flags early which results are at risk.
interpersonal sensitivity
Competency (50-framework): Sensitivity
N3 Big Fifty, 360 Feedback, Colour Profile (Jung) Personality questionnaire Names observed tension or reticence during a conversation and adapts tone, pace and wording accordingly.
Verbal reasoning N3 Ability Scan Cognitive ability test Extracts the core arguments from a report of several pages and shows with textual references which conclusion does and does not follow.
Professional demeanour and representation
Competency (50-framework): Organizational Sensitivity
N3 360 Feedback, Competency Check On-the-job observation Represents the team with clients and external parties, chooses appropriate language and addresses colleagues on inappropriate conduct.

Short profile

The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.

T Skill Target level Weight Knockout Assessment method
V Pupil guidance N5 5 yes On-the-job observation
V Clear oral expression N4 5 yes Assessment centre
V Instructional practice N4 5 yes On-the-job observation
V Pedagogical practice N4 5 yes On-the-job observation
G empathy N4 4 yes Personality questionnaire
G Stress tolerance N4 4 no Personality questionnaire
G interpersonal sensitivity N3 4 no Personality questionnaire
V de-escalating and setting limits N3 4 no Situational Judgement Test
V Assessment and grading N3 4 yes Portfolio or evidence
A Verbal reasoning N3 3 no Cognitive ability test

See all 25 skills in the full profile

Assessment instruments for this job

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