System administration and monitoring
Keeps systems running by managing settings, updates and permissions, sets up monitoring and acts on signals before users are affected.
How hrmforce measures this
- Assessment method
- Work sample test · rho 0.33 (SD 0.09)
- hrmforce instrument
- Knowledge test (client-specific), Work sample test
- Competency (50-framework)
- Progress monitoring
- Trainability
- high
- Demand outlook 2026 to 2030
- stable
The candidate performs a representative work sample under standardised conditions.
Behavioural anchors
| Level | Behaviour at this level |
|---|---|
| N1 Guided | Performs scheduled maintenance tasks and updates according to the runbook and reports deviations in monitoring signals. works under supervision and follows instruction · routine, one variable at a time · own task |
| N3 Proficient | Independently manages a system environment, sets monitoring thresholds and removes recurring causes of disruptions. sets own approach and seeks input proactively · several variables, some ambiguity · own team or process |
| N5 Leading | Sets the organisation's administration and monitoring standards and decides on the design of the system environment. sets the standard and the policy · strategic, under high uncertainty · organisation, value chain or profession |
N2 and N4 are deliberately not anchored. Raters place them between the anchors, following the O*NET convention.
Underlying skills
These skills inherit the assessment route and the behavioural anchors of this construct.
| T | Skill | Definition | Demand outlook 2026 to 2030 |
|---|---|---|---|
| T | Microsoft 365 administration Microsoft 365 administration | Manages users, licences, mail settings and policies in the Microsoft 365 admin centre. | stable |
| T | Active Directory Active Directory | Manages users, groups, organisational units and group policy in an on premises Active Directory. | declining |
| T | Entra ID Entra ID · Azure AD | Manages identities, groups, conditional access and application registrations in Entra ID. | rising |
| T | Microsoft Intune Intune | Manages laptops and mobile devices in Intune with policy, apps, updates and remote wipe. | rising |
| T | Windows Server Windows Server | Manages Windows servers with roles, updates, file shares, permissions and event logs. | stable |
| T | Linux administration Linux administration | Manages Linux servers with packages, services, permissions, disk space and scheduled jobs from the command line. | stable |
| T | PowerShell PowerShell | Automates administration tasks with PowerShell scripts, uses modules and logs the output of scheduled jobs. | stable |
| T | Grafana Grafana | Builds Grafana dashboards from time series data and configures thresholds and alerts. | rising |
| T | Zabbix Zabbix | Monitors servers, services and network devices with Zabbix and manages triggers, agents and notifications. | stable |
| V | Configuring monitoring and alerting Monitoring setup · Alerting | Determines which signals are monitored, sets thresholds and ensures an alert reaches the right person. | rising |
| V | Performing patch management Patch management | Plans, tests and installs updates on a fixed cycle and tracks which systems are behind. | stable |
| V | Setting up log management Log management | Collects log files centrally, sets retention periods and makes events searchable for investigation. | rising |
| V | Performing capacity management Capacity management | Monitors consumption of compute, memory and storage, forecasts bottlenecks and plans expansion in advance. | stable |