FF11 Social work and support services junior social carehealthcareoperational

Activity Support Worker

Also known as: Activity Coordinator · Recreational Support Worker

Organises and guides group and individual activities for clients with a disability or psychological vulnerability, matched to each person's level.

The activity support worker puts together the activity programme and adapts it to the group. The role is often underestimated as just doing fun things with clients. In practice the worker must constantly weigh which activity suits the group's level, without overwhelming or excluding anyone.

Competencies to measure

These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.

Competencies to measure	Target level	hrmforce instrument	Assessment method	Behavioural anchor at target level
interpersonal sensitivity Competency (50-framework): Sensitivity Knockout	N3	Big Fifty, 360 Feedback, Colour Profile (Jung)	Personality questionnaire	Names observed tension or reticence during a conversation and adapts tone, pace and wording accordingly.
Listening and probing Competency (50-framework): Listen	N3	Big Fifty, 360 Feedback	360-degree feedback	Summarises both the content and the feeling of the other party and probes until the real interest behind the request becomes visible.
integrity and dependability Competency (50-framework): Integrity	N3	Big Fifty (Integrity Scale), 360 Feedback, Structured interview	Personality questionnaire	Reports a possible conflict of interest on own initiative and asks for review before a decision is taken.
Stress tolerance Competency (50-framework): Stress resilience	N3	Big Fifty, 15PF, Mental Resilience (4C)	Personality questionnaire	Keeps working in a structured way at peak load, keeps agreements with clients clear and flags early which results are at risk.
Managing boundaries and energy Competency (50-framework): Stress resilience	N2	Big Fifty, Pulse Survey, Development Review	Structured interview	Reports to the supervisor when tasks no longer fit within working hours and follows the choice that is made.
Creative thinking Competency (50-framework): Creativity	N2	Big Fifty, Competency Check	Personality questionnaire	Contributes an own idea in a meeting for a small improvement within the own task.
Safety awareness Competency (50-framework): Discipline	N2	Big Fifty, Competency Check	Situational Judgement Test	Follows the safety rules of the workplace and checks back when in doubt about an operation.
Improvising within boundaries Competency (50-framework): Creativity	N2	Competency Check, 360 Feedback	Situational Judgement Test	Reports an unexpected situation immediately and carries out the solution the supervisor provides.

Short profile

The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.

T	Skill	Target level	Weight	Knockout	Assessment method
V	Conversation management	N3	5	yes	Assessment centre
G	interpersonal sensitivity	N3	5	yes	Personality questionnaire
V	de-escalating and setting limits	N3	5	yes	Situational Judgement Test
V	working with difference and diversity of perspective	N4	4	no	Situational Judgement Test
G	Listening and probing	N3	4	no	360-degree feedback
G	integrity and dependability	N3	4	no	Personality questionnaire
G	Stress tolerance	N3	4	no	Personality questionnaire
G	Managing boundaries and energy	N2	4	no	Structured interview
V	Methodical care process and record keeping	N2	4	no	Portfolio or evidence
V	Support in disability care	N3	3	no	On-the-job observation

See all 24 skills in the full profile

Assessment instruments for this job

9 measurable constructs

Competency Check

Behavioral-Level Competency Assessment

8 measurable constructs

Big Fifty

Personality questionnaire, 150 items, 25 factors

7 measurable constructs

360 Feedback

Multiple assessments based on behavioral anchors

6 measurable constructs

Work sample test

Representative work sample under standardized conditions

5 measurable constructs

Knowledge test (client-specific)

Professional knowledge test, customized for each client

2 measurable constructs

Colour Profile (Jung)

Four color types, linked to Big Fifty factors

2 measurable constructs

Mental Resilience (4C)

Mental Resilience According to the 4C Model

2 measurable constructs

Structured interview

Behavioral interview with a fixed structure

2 measurable constructs

Development Review

Structured development interview

1 measurable constructs

Communication Styles

Preferred communication style

1 measurable constructs

Conflict Styles

Preferred style in conflict situations

1 measurable constructs

Big Fifty (Integrity Scale)

1 measurable constructs

15PF

Personality Profile, a shorter alternative to the Big Fifty

1 measurable constructs

Pulse Survey

Periodic measurement at the team and organizational levels

1 measurable constructs

Portfolio

Evaluation of prior work against fixed criteria

1 measurable constructs