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FF12 Education and training medior HRsalesservices

Learning Trainer

Also known as: Facilitator · Learning Facilitator · Course Leader

Delivers training courses and workshops for adults, often on behalf of companies, and tailors the approach to varying levels of experience.

The corporate trainer delivers short courses to groups of adults, often on location at a client. Unlike a school teacher, this role works outside a fixed curriculum and per assignment. Selection often tests presentation skill, while the ability to serve a group of adults with widely varying experience at the same time is rarely tested.

Competencies to measure

These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.

Competencies to measure Target level hrmforce instrument Assessment method Behavioural anchor at target level
Stress tolerance
Competency (50-framework): Stress resilience
N4 Big Fifty, 15PF, Mental Resilience (4C) Personality questionnaire Keeps working in a structured way at peak load, keeps agreements with clients clear and flags early which results are at risk.
interpersonal sensitivity
Competency (50-framework): Sensitivity
N3 Big Fifty, 360 Feedback, Colour Profile (Jung) Personality questionnaire Names observed tension or reticence during a conversation and adapts tone, pace and wording accordingly.
Verbal reasoning N3 Ability Scan Cognitive ability test Extracts the core arguments from a report of several pages and shows with textual references which conclusion does and does not follow.
Persuasiveness
Competency (50-framework): Persuasiveness
N3 Big Fifty, Competency Check, 360 Feedback Assessment centre Chooses per counterpart the argument that matches their interest and checks along the way whether the agreement is genuine.
Improvising within boundaries
Competency (50-framework): Creativity
N3 Competency Check, 360 Feedback Situational Judgement Test Chooses an interim solution within the rules when something fails or an unexpected request arrives, and records afterwards what deviated.
Professional demeanour and representation
Competency (50-framework): Organizational Sensitivity
N3 360 Feedback, Competency Check On-the-job observation Represents the team with clients and external parties, chooses appropriate language and addresses colleagues on inappropriate conduct.

Short profile

The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.

T Skill Target level Weight Knockout Assessment method
V Clear oral expression N4 5 yes Assessment centre
V Instructional practice N4 5 yes On-the-job observation
V Pedagogical practice N4 5 yes On-the-job observation
G Stress tolerance N4 4 no Personality questionnaire
V Designing training and instruction N4 4 yes Portfolio or evidence
G interpersonal sensitivity N3 4 no Personality questionnaire
V de-escalating and setting limits N3 4 no Situational Judgement Test
V Assessment and grading N3 4 yes Portfolio or evidence
A Verbal reasoning N3 3 no Cognitive ability test
V Critical thinking and source evaluation N3 3 no Work sample test

See all 23 skills in the full profile

Assessment instruments for this job

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