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FF02 Operational and team management senior retailmanagementlogisticsservices

Regional Manager

Also known as: Area Manager · District Manager

Is responsible for the results of several locations in a region, directs site managers and translates national policy into local practice.

The regional manager visits and assesses multiple locations, directs local managers and flags where results lag behind the regional plan. Unlike a site manager, they are not present at one fixed location but spread attention across several outlets with their own problems. Selection often focuses on experience at a single location, while prioritising visit time between struggling and well performing outlets makes the difference in practice between a region that improves and one that stalls.

Competencies to measure

These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.

Competencies to measure Target level hrmforce instrument Assessment method Behavioural anchor at target level
Directing and steering people
Competency (50-framework): Management
Knockout
N5 Big Fifty, Competency Check, 360 Feedback Assessment centre Designs the management line for the whole organisation, addresses managers on their style and defines what good steering means here.
Managing workload pressure
Competency (50-framework): Stress resilience
N4 Big Fifty, Competency Check, Pulse Survey Structured interview Cuts or shifts tasks independently when busy on the basis of importance, records this and discusses consequences with clients.
Safety awareness
Competency (50-framework): Discipline
N4 Big Fifty, Competency Check Situational Judgement Test Recognises unsafe situations in own process, intervenes and addresses colleagues without bringing the work to a halt.

Short profile

The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.

T Skill Target level Weight Knockout Assessment method
G Directing and steering people N5 5 yes Assessment centre
V Planning and organising N5 5 yes Work sample test
V Monitoring progress N5 4 no Structured interview
V Portfolio and priority management N5 4 yes Situational Judgement Test
V conflict handling N4 4 yes Assessment centre
V giving feedback N4 4 no Assessment centre
V holding others to agreements N4 4 yes Assessment centre
V Translating direction into goals N4 4 no Structured interview
V Delegating N4 4 no Assessment centre
V Conducting performance conversations N4 4 no Simulation

See all 24 skills in the full profile

Assessment instruments for this job

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