Business Continuity Manager
Also known as: Continuity and Resilience Manager
Draws up failover and continuity plans for critical it services, tests those plans periodically and coordinates the organisation during major disruptions or outages.
The business continuity manager ensures the organisation knows what to do when a critical system fails for an extended period, from failover facilities to a rehearsed crisis team. Unlike a security officer who assesses attack risks, they focus on continuity for any kind of major disruption, technical or not. Selection often looks at plan documentation, while actually rehearsing a failover scenario with the departments involved is what shows in practice whether the plan works.
Competencies to measure
These are the behavioural and ability constructs in this profile. Each one shows which hrmforce questionnaire measures it.
| Competencies to measure | Target level | hrmforce instrument | Assessment method | Behavioural anchor at target level |
|---|---|---|---|---|
| Stress tolerance Competency (50-framework): Stress resilience Knockout | N5 | Big Fifty, 15PF, Mental Resilience (4C) | Personality questionnaire | Keeps the organisation workable in crises, takes decisions under high uncertainty and sets the standard for composed action under pressure. |
| Accuracy and attention to detail Competency (50-framework): Accuracy | N5 | Big Fifty, 360 Feedback | Personality questionnaire | Sets the standards for completeness and correctness, has samples checked and addresses teams on structural sloppiness. |
| integrity and dependability Competency (50-framework): Integrity | N5 | Big Fifty (Integrity Scale), 360 Feedback, Structured interview | Personality questionnaire | Sets the organisation's integrity standards, enforces them also with influential parties and explains the resulting choices publicly. |
| Discipline and keeping commitments Competency (50-framework): Discipline | N5 | Big Fifty, 15PF, 360 Feedback | Personality questionnaire | Anchors the standard for reliable follow through in working agreements and addresses anyone at any level who lets that standard slip. |
Short profile
The ten heaviest skills in this profile. The full profile with every skill, behavioural anchor and assessment method is in the download.
| T | Skill | Target level | Weight | Knockout | Assessment method |
|---|---|---|---|---|---|
| V | Problem analysis | N5 | 5 | yes | Assessment centre |
| G | Stress tolerance | N5 | 5 | yes | Personality questionnaire |
| K | Basic networking knowledge | N5 | 5 | yes | Knowledge test |
| V | System administration and monitoring | N5 | 5 | yes | Work sample test |
| V | Incident management and troubleshooting | N5 | 5 | yes | Work sample test |
| V | Access and identity management | N5 | 5 | yes | Work sample test |
| G | Accuracy and attention to detail | N5 | 4 | no | Personality questionnaire |
| G | integrity and dependability | N5 | 4 | no | Personality questionnaire |
| V | Risk management | N5 | 4 | no | Knowledge test |
| G | Discipline and keeping commitments | N5 | 4 | no | Personality questionnaire |
See all 25 skills in the full profile
Assessment instruments for this job
Knowledge test (client-specific)
Professional knowledge test, customized for each client
Work sample test
Representative work sample under standardized conditions
Competency Check
Behavioral-Level Competency Assessment
360 Feedback
Multiple assessments based on behavioral anchors
Portfolio
Evaluation of prior work against fixed criteria
Big Fifty
Personality questionnaire, 150 items, 25 factors
15PF
Personality Profile, a shorter alternative to the Big Fifty
Structured interview
Behavioral interview with a fixed structure
Ability Scan
Aptitude Test: Verbal, Numerical, and Abstract Reasoning Skills
Mental Resilience (4C)
Mental Resilience According to the 4C Model
Big Fifty (Integrity Scale)
Communication Styles
Preferred communication style
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